Incident Management

with Mårten Rånge

Tuesday, 18 October 2022

Talk Description

Incidents are part of dev life and can feel life shortening destructive. It doesn't have to be that way. By employing a lightweight and proven process incidents can instead be events with a reasonable level of stress that improves team spirit, builds trust in the organisation and leads to improvements.


Speaker Bio

Mårten Rånge has nearly 20 years of experience working as a consultant, developer and architect of desktop software. He has previously worked at companies like Microsoft, WCOM, Ericsson, Schibsted, and now currently works at Contracting Works.


Links


Sponsors

  • Everstack - Dan's company, helping organise and manage the user group
  • Corriculo Recruitment - Kindly covering the Zoom licence
  • JetBrains - Prize draw sponsor (any JB product the winner likes)
  • Manning Books - Prize draw sponsor (ebook of winner's choice)
  • Packt - Prize draw sponsor (ebook of winner's choice)